At Store.Freshyzo.com (“we,” “us,” “our”), your privacy is extremely important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our eCommerce website (“Site”). By accessing or using the Site, you consent to the practices described in this policy and any updates made to it. 

1. Information We Collect

We collect several types of information from and about users of the Site, including: 

a. Personal Information You Provide

When you create an account or make a purchase, we may collect:

• Full name

• Delivery address

• Email address

• Phone number

• Payment details (processed securely through third-party payment providers)

This information is necessary for order fulfillment, customer support, and communication related to your purchases. 

b. Automatically Collected Data

We automatically collect certain information when you visit our Site:

• IP address

• Browser type and version

• Pages visited and time spent

• Referral source or exit pages

• Device type and operating system

We use this data to improve and optimize the Site experience. 

c. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Recognize you when you return to the Site

• Personalize your shopping experience

• Analyze Site usage and performance

Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect functionality. 

2. How We Use Your Information

We use the information we collect for purposes including (but not limited to): 

• Processing and fulfilling your orders

• Communicating order status and updates

• Providing customer support

• Improving our products, services, and user experience

• Sending marketing communications (only with your consent)

• Complying with legal obligations

3. Sharing Your Information

We may share your information in the following circumstances: 

a. Third-Party Service Providers

We may share your data with trusted service providers who help us operate the Site, process payments, fulfill orders, or provide customer support. These providers only have access to your information as needed to perform their functions.

b. Legal Requirements

We may disclose personal information if required by law, to enforce our Terms & Conditions, or to protect rights, property, or safety.

c. Business Transfers

If Store.Freshyzo.com is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. 

5. Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security. 

6. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

• Accessing your data

• Correcting inaccurate information

• Deleting your information (subject to legal limitations)

• Opting out of marketing communications

To exercise these rights or update your information, contact us using the details below. 

7. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If we become aware that such information has been collected, we will take steps to remove it. 

8. Links to Third-Party Sites

Our Site may link to third-party websites (e.g., payment gateways). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information. 

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we do, we will revise the Last Updated date at the top of the policy. Continued use of the Site after these changes constitutes acceptance of the updated policy. 

10. Contact Us

If you have questions about this Privacy Policy or want to review, change, or delete your information, contact:

Freshyzo Online Store
support@freshyzo.com
+91 74403 65382